Effective Date: 9/1/2020

You’re purchasing a professional service and not a guaranteed outcome. We do high-quality, strategic work. Results depend on how you use it. Be responsive, and we’ll move quickly.

1. Scope of Services

We provide:

• Resume audits (entry-level evaluation service)
• Full resume rewrites
• LinkedIn optimization
• Career coaching

Each service is defined at the time of purchase.

2. How the Process Works

Resume Audit

• High-level strategic review
• Delivered as written feedback and recommendations
• Does not include full rewrite

Full Resume / LinkedIn Services

• Collaborative process based on your background
• Includes revisions within the defined scope

Coaching Services

• Advisory and strategy-based
• Requires active participation from you

3. No Guarantees

We do not guarantee:

• Job offers
• Interviews
• Promotions or salary increases

We provide expert strategy and positioning; however, execution and outcomes depend on multiple external factors.

4. Payment Terms

• Payment is required in advance unless otherwise stated
• Payment plans must be completed as agreed
• Work may pause if payments are missed

5. Refund Policy

Due to the customized nature of our work:

• All sales are final
• No refunds once work has begun

However:

• We will address reasonable concerns within the original scope
• We aim for high-quality, usable outcomes—not one-size-fits-all documents

6. Client Responsibilities

To ensure strong results, you agree to:

• Provide accurate, complete information
• Respond in a timely manner
• Engage in the process (especially for coaching)

Delays in communication may impact timelines.

7. Revisions & Scope Control

• Revisions are limited to the agreed scope
• Major direction changes may require additional fees

8. Intellectual Property

All materials provided are:

• Licensed for your personal use only

You may not:

• Resell or distribute them
• Use them as templates for others
• Share proprietary frameworks or tools

We retain ownership of:

• Methodologies
• Frameworks
• Templates

9. Confidentiality

Your personal and professional information is handled with discretion and care.

10. Limitation of Liability

We are not liable for:

• Hiring decisions made by employers
• Career outcomes
• Indirect or consequential damages

11. Termination

We may terminate services if:

• Terms are violated
• Communication becomes inappropriate or unproductive

12. Governing Law

These terms are governed by the laws of the State of Illinois.

13. Contact

Nimble Careers
info@nimblecareers.com